of Your Customers
Field Support Manager
BCBG Max Azria
"With the new system, without the downtime, without any of the issues we had previously, we are able to enhance the customer experience and really boost sales."
Global eCommerce sales are climbing at an unprecedented rate. To acquire a share of this burgeoning market, retailers need to delight their customers and prospects with exceptional user experiences. This means near-instantaneous response times, continuous site availability and lock-tight security.
CenturyLink understands how to deliver secure and compliant customer experiences across retailer's online eCommerce, POS, payment processing, supply chain, CRM, marketing automation, and data analytics systems. We deliver advanced consulting strategies and IT solutions for some of the world's most innovative retailers.
Save your resources for business innovation by offloading routine IT infrastructure tasks to our multi-level secured global data centres.
Connect your business with high-speed, on-demand MPLS networking to empower employees, satisfy customers and keep you competitive.
Discover a purpose-built hybrid, private or public cloud service so you can gain your competitive advantage.
Get secure and reliable network, infrastructure and application managed services enabling your IT staff to focus on business innovation.
Safeguard your reputation and maintain your business operations using thoughtfully composed technology and expertise in response to threats.
Build and execute strategies that protect the continuity of your business and safeguard your data.
Do more than talk about Big Data, understand the real business insight that can be extracted from your complex data sets.
Improve your customer's omni-channel eCommerce experiences securely, reliably and responsively.
Improving the Customer Experience
Omni-channel shoppers expose weak links in your eCommerce infrastructure.
Ten years ago, your nearest competitor might have been around the corner, but today there are dozens of them just a click away. The modern consumer often has their first interaction with products online but wants to make their purchase in a physical store, or vice-versa. These digital savvy, mobile customers have a huge impact on how eCommerce business is conducted.
As a result, businesses need to make investments that greatly enhance the customer experience in order to stay relevant, and thereby, competitive. They need to examine their eCommerce infrastructure to ensure it's a reliable, satisfying platform for the growing number of omni-channel consumers.
Explore the rise of the omni-channel shopper.
See what our customers are saying:
Kerrington L. Hing
"We chose CenturyLink for the same reason our guests choose us: trust, respect, follow-up, timeliness of service, the relationship, that feeling of friendship we have from the moment we started working with the various teams at CenturyLink."
Waldorf Astoria delivers five star tradition in high IT style.
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